Privacy Policy

Last updated on July 28, 2024.

Welcome to Fiyoh ("Fiyoh," the "Company," "we," "our," and "us"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy policy or our practices with regard to your personal information, please contact us at fiyoh.ops@gmail.com.

Information We Collect

We collect personal information that you voluntarily provide to us when registering on the Fiyoh Solution platform, expressing an interest in obtaining information about us or our products and services, or otherwise contacting us.

  • Personal Information: We collect names, email addresses, phone numbers, and other contact information from PG owners and tenants.

  • Technical Information: We may collect information about your device, such as IP address, browser type, and operating system.

  • Usage Data: We collect information about your interactions with our platform, including the pages you visit and the actions you take.

How We Collect Information

  • Directly from You: We collect information that you provide to us directly, such as when you register on our platform, fill out forms, or communicate with us.

  • Automatically: We collect certain information automatically when you use our platform, such as your IP address and usage data, through cookies and similar technologies.

Use of Your Information

We use the information we collect for various purposes, including:

  • Providing, operating, and maintaining our services

  • Improving, personalizing, and expanding our services

  • Understanding and analyzing how you use our services

  • Developing new products, services, features, and functionality

  • Communicating with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the platform, and for marketing and promotional purposes

  • Processing your transactions and managing your requests

  • Preventing fraud and ensuring the security of our platform

Sharing Your Information

We do not share your personal information with third parties except in the following circumstances:

  • Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

  • Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

Data Security

We implement appropriate technical and organizational measures to protect the personal information we collect and process. However, please note that no method of transmission over the Internet, or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

  • The right to access – You have the right to request copies of your personal data.

  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise these rights, please contact us at fiyoh.ops@gmail.com. We will respond to your request within a reasonable timeframe.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our platform and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our platform.

Children's Privacy

Our services are not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we become aware that we have collected personal data from a child under age 13 without verification of parental consent, we will take steps to remove that information from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us at fiyoh.ops@gmail.com.

Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the 28th July 2024 at the top of this policy. You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.

Third-Party Links

Our platform may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third-party's site.

We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Contact Us

If you have any questions or concerns about this privacy policy, or if you wish to exercise your data protection rights, please contact us at:

Thank you for using Fiyoh Solutions. We are committed to protecting your privacy and ensuring a safe and secure experience on our platform.